“Courage is fear that has said its prayers.” ~ Dorothy Bernard
Part of my job here at the hospice is reviewing surveys that caretakers and family members fill out, giving their opinion of our services. The best part of this task is reading the comments that family members write on the back. It’s amazing how many different ways people can think of to say “thank you”.
Today I reviewed a survey that was completed by a patient, which is rare. Most of the surveys that are returned were filled out by the caretaker, usually a family member. The patient wrote about the nurse, “She took away my fears.”
I sat back for a moment and took that in. There are so many things someone can compliment you on, but to say “She took away my fears” has got to top damn near all of them. I will definitely make sure the nurse sees that survey. I am thankful for these reminders that I work with a rare and caring group of people.